Tata Sky - Satellite Televisions
Incorporated in 2001, Tata Sky Ltd is a joint venture between Tata Sons and 21st Century Fox. The company strives to facilitate a premium television viewing experience to Indian viewers through its satellite television service. Tata Sky offers customers interactive services as well as a variety of channels ranging from entertainment, sports, movies and music to news and documentaries in DVD quality picture and CD quality sound.
Tata Sky Key Facts
Tata Sky aims to revolutionise Indian home entertainment by offering a wide base of programming choices and interactive features while enabling a lot of options for Choice, Control and Convenience to the viewers. In an endeavour to bring a state-of-the-art satellite television service to India, Tata Sky has partnered with global leaders in the space of digital technology.
Tata Sky has leased all 12 Ku-Band transponders on ISRO’s Indian satellite, INSAT 4A, the most advanced and high-powered KU-Band communication satellite in the region, developed according to the local requirements. The satellite enables Tata Sky to offer world-class picture and sound quality with a wide array of channels.
The company has deployed the best of technology infrastructure from Oracle, IBM and Cisco. This infrastructure ensures maximum up time, reliability and scale. Software applications like CRM, billing, ERP are installed in order to enrich the customer experience.
Tata Sky works in association with Thomson, Humax, Huawei and Pace who give world-class digital broadcast technology for building high quality set top boxes, customised specifically for the Indian markets. The technology’s feature rich design enables Tata Sky to deliver multiple programming, pricing packages and interactive services to its customers.
Tata Consultancy Services (TCS) is a Systems Integration partner for Tata Sky Ltd. It supports IT operations in the areas of billing, ERP and other customer care and employee related internal facing applications.
TATA Business Support Services Limited provides Contact Center Services to Tata Sky from 12 high-end call centers offering support 24x7, 365 days a year, in 13 different languages. They offer end-to end Customer Care services - right from managing Customer queries and complaints to Customer retention along with Back Office operations. TBSS also extends support for Installation and activation of DTH Connections, Tata Sky Partner support and Campaign management i.e. Cross selling and Up selling of products and services.
Tata Sky has a field force of approximately 3000 service installers who complement their high-end dedicated call centres and are stringently trained to solve all customer problems.
Tata Sky Categories
Headquartered in India, the TATA Group is one of India’s largest and most respected business conglomerates. The Group owns over 100 operating companies in seven business sectors: communications and information technology, engineering, materials, services, energy, consumer products and chemicals. Meanwhile, the SKY brand, owned by the Sky International AG, helps with its reputation of more than 20 years of experience in satellite broadcasting to Tata Sky. SKY is well known for its innovative products and services launched by BSkyB - such as DTH broadcasting in 1989, digital satellite broadcasting in 1998, interactive television services in 1999, the SKY+ personal video recorder in 2001 and SKY Go in 2011.
Its broad array of products and services include-
Set Top Boxes: Tata Sky HD, Tata Sky+ transfer HD, Karaoke, Multi-TV
Channels and Packs: True choice packs, High Definition, Make My Pack
Services: Active services, Video on demand, Dance Studio, Kids showcase, Tata Sky comedy
Tata Sky Online deals
Tata Sky offers all its services through its website and mobile app. Tata Sky’s mobile app can be downloaded on Apple and Android smartphones. One can view more than 100 channels live on the go through the Tata Sky app. The App provides following features-
- Live TV
- From shows and movies to learning videos, one can browse Tata Sky's very own video library to view them.
- Record shows on a compatible set top box directly from the Tata Sky Mobile App.
- The app allows you to view your Tata Sky account information and subscribed packages.
- One can also transform his/her mobile into a full remote, gesture remote or quick remote through wi-fi.
Tata Sky’s DTH coupon and DTH promo codes can be availed by its registered users. They keep introducing Tata Sky DTH offers and DTH recharge online discount coupons on special occasions. Tata Sky is present on social media networking sites like Facebook, Twitter and YouTube. DTH promo codes and DTH coupon codes pertaining to Tata Sky can be availed through these portals also.
Frequently Asked Questions
Q. What are the different types of set top boxes available with Tata Sky?
A. Tata Sky has four set top boxes available – Tata Sky standard set top box, Tata Sky HD set top box, Tata Sky+ Transfer HD set top box and Tata Sky 4K set top box.
Q. What are the special features of the Tata Sky set top box?
A. Tata Sky enhances your TV viewing experiences with the following features:
Guide: Browse through the 4-day schedule which includes the programme synopsis for all channels on Tata Sky.
Reminder: This feature allows you to set a reminder for your favourite programmes up to 4 days in advance, ensuring you never miss an episode of your favourite show again.
Favourites: You can set up to 50 channels in the order of your preference as a part of your favourites list.
Search & Scan Banner: This feature allows you to check out what’s playing on another channel without changing the channel you are currently watching. The banner appears at the base of the television screen and does not interfere with what you are watching. It disappears automatically after giving you the schedule of programmes across all channels.
Parental Control: You can regulate what your children watch with Tata Sky‘s parental control feature. This unique feature allows you to lock movies based on parental ratings or even an entire channel. To do this, press ‘organiser’ button on your remote and select parental control.